Managed Services

Business Impact

What this means for your business: Reduce operational risk and reclaim engineering bandwidth. Our managed services clients see an average 30% reduction in AWS spend, eliminate 3 AM wake-up calls, and free their engineers to ship product instead of fighting infrastructure fires. SOC2, PCI-DSS, ISO 27001, and GDPR compliance built in — not bolted on.

The Problem

Running production workloads on AWS is straightforward until it is not. The first outage at 3 AM, the first surprise bill that doubles your forecast, the first compliance audit that reveals drift across 40 accounts — these are the moments when “we’ll figure it out” stops being a strategy.

Most engineering teams are hired to build product, not to operate infrastructure. But AWS environments are living systems. They require constant attention: patching, scaling, cost tuning, security hardening, and incident response. When that work falls to your developers, velocity suffers. When it falls to no one, risk accumulates.

Remangu’s Managed Services practice exists to solve exactly this tension. We operate your AWS infrastructure as if it were our own — because our reputation depends on it.

How It Works

Continuous Monitoring and Observability

We deploy a comprehensive observability stack across your environment using Amazon CloudWatch, AWS CloudTrail, VPC Flow Logs, and — where appropriate — third-party tools like Datadog or Grafana Cloud. Every metric, log, and trace feeds into centralized dashboards with intelligent alerting tuned to your specific workload patterns.

This is not a default CloudWatch alarm dump. We baseline your environment, suppress noise, and escalate only actionable signals. The result: your on-call engineers (ours) respond to real incidents, not phantom alerts.

Incident Response

When something breaks, our CloudOps team responds within 15 minutes — 24 hours a day, 365 days a year. We follow a structured incident management process modeled on AWS Well-Architected best practices:

1. Detection — Automated alerting triggers a response workflow.
2. Triage — On-call engineer assesses severity and impact.
3. Mitigation — Immediate action to restore service, whether that means failover, rollback, or scaling.
4. Resolution — Root cause analysis and permanent fix applied via IaC.
5. Post-mortem — Blameless review shared with your team, including preventive measures.

Every incident is documented. Every remediation is codified. Your environment gets more resilient after every event.

Cost Optimization

AWS billing is complex by design — hundreds of services, each with its own pricing dimensions. Remangu continuously analyzes your spend using AWS Cost Explorer, Trusted Advisor, and our own tooling to identify savings opportunities:

• Right-sizing — Matching instance types and storage tiers to actual utilization.
• Reserved capacity and Savings Plans — Modeling commitment scenarios against your usage patterns.
• Spot and Graviton adoption — Migrating eligible workloads to lower-cost compute.
• Storage lifecycle policies — Automating transitions from S3 Standard to Infrequent Access to Glacier.
• Unused resource cleanup — Identifying and decommissioning orphaned EBS volumes, idle load balancers, and forgotten test environments.

On average, our clients see a 30% reduction in monthly AWS spend within the first 90 days of engagement.

Compliance and Governance

Whether you are pursuing SOC 2 Type II, need HIPAA safeguards for healthcare data, or must satisfy GDPR requirements for European users, Remangu builds and maintains the compliance posture your auditors expect.

We implement AWS Config rules, Security Hub standards, GuardDuty threat detection, and automated remediation pipelines that continuously enforce your policies. Drift is detected in minutes and corrected automatically or escalated for review — never ignored.

Landing zones are provisioned with AWS Control Tower and customized Service Control Policies (SCPs) that enforce guardrails across every account in your organization.

What You Get

Capability	Detail
Monitoring	24/7/365 with 15-minute response SLA
Patching	Automated OS and runtime patching with rollback
Scaling	Auto-scaling policies tuned to your traffic patterns
Backups	Automated, tested, and cross-region replicated
Security	Continuous vulnerability scanning and hardening
Cost reviews	Monthly optimization reports with actionable recommendations
Compliance	Audit-ready documentation and automated policy enforcement
Architecture reviews	Quarterly Well-Architected reviews with improvement roadmaps

Who This Is For

• Startups and scale-ups that need enterprise-grade operations without building a 10-person platform team.
• Gaming and media companies running latency-sensitive production workloads that cannot tolerate downtime.
• Healthcare and fintech organizations where compliance is non-negotiable and audit cycles are constant.
• Any engineering team that would rather ship features than troubleshoot IAM policies at 2 AM.

Engagement Model

Remangu operates on a monthly retainer with clearly defined SLAs, escalation paths, and reporting cadences. We integrate directly into your communication channels — Slack, PagerDuty, Jira — so collaboration feels native, not outsourced.

Onboarding takes two to four weeks. We audit your environment, establish baselines, deploy monitoring, document runbooks, and cut over operations with zero downtime. From that point forward, your infrastructure is our responsibility.

Further Reading

• How to Choose a Managed AWS Partner: 10 Questions to Ask
• The True Cost of DIY AWS Operations